Very clean. Helpful and personable staff.
Usually they are really nice and efficient, BUT, occasionally your emails may go to their Trash account, so occasionally a follow up is necessary. Then 'some' staff say they do Saturday delivery, some staff say they don't. Either way, I have had Saturday deliveries at no extra charge. TODAY, unfortunately, all of the above happened, not a biggie, unless dealt with by a Shane who, from the offset made everything my fault and my problem... I DIDN'T send an email 2 days ago (I did, have confirmation AND it was on the cover when I REsent it to him today, he still wants to argue.) THEN, I asked for Sat delivery, they won't/don't do it, but I can have it done IF I pay. (I told him, IF he had looked at my email on Wed, they could have delivered it on Thur or Fri, and not tell me at 5pm Friday that it cannot be done tomorrow, again I didn't send it, not their problem.)He goes on to tell me to fill out the repeat script order online, it would be easier, I said I had another script that I needed filled, hence the email. He tells me they do NOT fill a script over email. I said they DO and have done it before on many occasions. He tells me that that was a favour and not a right, so I was lucky..... This man blocked me at every turn, he was rude and belligerent. BECAUSE of him, and him alone, I have had the pharmacy on the corner call Script and get all my scripts, daughters and husbands transferred to their pharmacy.Unfortunately, because of Shanes treatment of their customers, Script has now lost all my families future business....The new pharmacy will have my scripts ready for collection tomorrow morning and because they are only a block away I don't need a delivery :)
If you're one of those people that thinks all pharmacies are the same, think again.Sure, you can get your antibiotic prescriptions filled anywhere I suppose. But unlike the big box pharmacies, at script you'll have a team of smart, polite, well spoken professionals available to answer questions and provide guidance to make the most of your experience. Maybe you'd like to know how to minimize the negative effects of those antibiotics on your digestive tract for example? Script's people are right there to provide you with answers, guidance and even have their full probiotic line available to compliment your antibiotic treatment. And that's just one example..These guys freely offer guidance and suggestions without having to be prompted. As pharmacists they know a lot more than the general population and they sure go out of their way to impart that knowledge to their customers. On a couple of occasions one of the pharmacists has come up and volunteered information to me that he felt would make implementation of my particular prescription simpler and more effective. And he was correct. Lots of great additional nutritional supplement products available here at script as well.They seem to carry a number of specialty products and I believe they do special compounding too.Great products, smart, friendly, well educated staff with a feel of personalized service. Hope they keep up the great work.
They have helped me with compounding prescriptions that no one else will take on. Made a big difference to me!
Service was better during my second visit. Not much info provided about the prescription. It takes at least 45 min to prepare my compound so I had to come back later in the day for it. Decent amount of free parking outside. Hours could be better in the evenings.
Script Pharmacy is a Canadian Pharmacy based in Calgary, Alberta. Script Pharmacy is located at 7015 Macleod Trail SW, Calgary, AB T2H 2K6, Canada.
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