Needed to get keys cut. Asked a staff member if they could get someone to help, as no one was around the key cut area, which is fine, but I ended up asking a second time and another customer waiting as well went to ask when still no one came. Someone finally came over and they were very pleasant and helpful. There was a huge line at the register, but only one was open. I'd say that they probably need more staff on hand at this location.
Found what I was looking for here also found the service I never got at Lowe's I don't know how these guys let Lowes by them Rona was way better and still is
I was looking to buy some 12' carpet from the rolls at this Rona.....and a hardware store this size has not one employee who can cut a piece of carpet...service associate was indifferent and no help what so ever... watched as she stood talking to another employee for the longest time laughing and chatting.Don't waste your time going to Rona...especially this one... it is a joke how bad at customer service they are...Home Depot is a better option.
Normally a fantastic store and staff. This time I hope it's an exception. The web site has 17 x 18 flower pots listed as a clearance item. It shows two In stock. I drive over, looked around but could not locate Viva 17 x 19 - Matte Black. I patiently waited while the lady In the Garden Centre helped another customer. She could not locate the clearance item either. How nice to put on the web see price and details in store. Once a nappy customer, now likely go to the competition. Great clearance sale - clears out customers.
A vessel without a captain, and most of the crew has abandoned ship. I feel very sad to see this once proud and thriving business going down the tubes. I think Lowes now owns Rona, and I'm thinking it is by design. I doubt they'll be around much longer.
Home & Garden RONA is a Canadian Hardware Store based in Calgary, Alberta. Home & Garden RONA is located at 2665 32 St NE, Calgary, AB T1Y 6Z7, Canada.
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