First time to Richelieu today to take a look at cabinets handles. An older gentleman was most unhelpful, and during the process of trying to find out pricing and whether or not a certain handle came in the colour I was interested in, I was made to feel stupid multiple times. It turns out this employee has a reputation for poor customer service, as I mentioned my experience to my cabinet maker, who knew exactly the gentleman I was referring to. After my experience, I walked straight out, and do not have plans to return.
They do not keep anything in stock, multiple mistakes found in our orders. We are long time customers and wish we had better options... Someone? Anyone?
Rude and unhelpful front desk. Nobody is around to help. Items had to be shipped from Montreal and could only provide the recommended retail price. Found their handles at Lowes for a fraction of the price with great return policy. Won't be returning here.
costumer service to slow takes me 45 minutes to find one lock
They have good service, knowledgeable people and what looks to be a large warehouse. But half the stuff you want will be in Montreal.
Richelieu Calgary is a Canadian Hardware Store based in Calgary, Alberta. Richelieu Calgary is located at 5211 52 St SE, Calgary, AB T2C 4T2, Canada.
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