I've been with this insurance agency for 5 years now. They always find the best prices, making sure from year to year that my insurance rates are competitive. My last agency signed me up for one plan then never updated or compared it. This brokerage works hard for me, and I appreciate it.My broker, Manisha, is great at following up with me. If my payment is getting close to due, she will call to make sure I'm aware of the deadline. She has been a great help as we sold our house and purchased a new one - there is so much insurance paperwork to keep track of!
I always deal with Roger Beals. He's reliable and you can do all your business over email if you want.
My father went here and specifically and clearly said that he just wanted to get a quote. Whoever he spoke to got him to sign something saying that he needed to sign the document to get a quote (he also asked for my father's credit card, which my father refused to provide). After getting a quote from them, he got insurance from somewhere else but an insurance company kept sending us a bill stating the broker as this office. When we inquired about it to this office, they said we owed that money because my father signed the document. We ended up having to pay for an insurance coverage that we never had three months after his visit to the office. Just because my father does not speak perfect English and they got him to sign a document. AND, they didn't even provide what he signed to my father either!
I called for a commercial auto insurance quote and spoke to someone called Don. I gave him all the information he asked for and he said hed get back to me. I hadnt heard back from him so called him the next day to follow up and he said he hadnt heard back from any insurance companies but hed call me when he does. That was over a week ago and I still havent heard from him. I called another insurance broker who was able to give me a quote the same day I called. Needless to say, I went with that other broker. Very poor customer service.
I visited this location a month ago and spoke with a old man named Syed Alam. After an hour of conversation he took all the details he needed and said he would get back to me within 24 hours. 24 hours latter nothing; so I waited a week, nothing. I waited three weeks nothing. Then I went in and spoke with him. He apologized and said that their systems were down or what not and that he would get back to me with in 24 hours. 24 hours latter yes you guessed it nothing. So now I will call the head office and complain about this guy. Very unprofessional. I would avoid dealing with this company.
Link Insurance Agency Ltd is a Canadian Insurance Agency based in Calgary, Alberta. Link Insurance Agency Ltd is located at 5149 Country Hills Blvd NW #320, Calgary, AB T3A 5K8, Canada.
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