They are your run of the mill insurance company. Their customer service is why I rate them low. Trying to get a policy was like swimming up a waterfall, not because of any blemishes on my driving history - they're just frustrated, anxious people. There was no room for casual discussion on insurance policies, they just want you to accept their terms so you can get the F*** out immediately. I missed a payment and when I tried to resolve the issue (had the money in the wrong account), the person on the other end chewed me out like I was a criminal. Don't even bother talking to them - give them the money and move on.
Very personable. Very happy with my coverage at Allstate.
I've used this group for over 30 years and always found them to be very responsive with any questions or changes I have had to make to my policies.
I have been getting my insurance through them for 5 years now and have never had any issues. I've even looked into the discounted insurance rates through my professional organization but found Allstate to be about the same, with slightly cheaper rates. I don't bother shopping around anymore as I find that they provide good service at a competitive market rate.
Just signed up with All State for home and auto insurance. My agent (Dean P) went above and beyond. He offered to come in on the Easter holiday weekend to get my insurance quote/policy finalized.In addition, he was very responsive via email regarding any questions that I had; and to wrap things up, he spent over an hour on the phone with me to discuss the policy/coverage. The annual premiums are fairly priced.
Allstate Insurance: Southland Crossing Agency is a Canadian Insurance Agency based in Calgary, Alberta. Allstate Insurance: Southland Crossing Agency is located at 9737 Macleod Trail SW Unit D240, Calgary, AB T2J 0P6, Canada.
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